Reviews – Boarding Up Luton
When you need boarding up, it’s usually because something’s gone wrong — a smashed window, a forced door, storm damage, or a shopfront that can’t be left exposed overnight. You want a team that turns up, works safely, and leaves your property secure.
We’re Boarding Up Luton, providing boarding up across LU1–LU7. We’ve been trading for 10+ years, we’re fully insured, and our technicians are DBS-checked. If you’re dealing with a break-in or damage right now, you can call us any time for emergency boarding up in Luton.
Need help now? Call 01582 377 256 for immediate assistance.
A quick note about reviews (and how we use them)
We take trust seriously. On this page we explain:
- what you should expect from us on a boarding-up job
- what customers commonly tell us they value (and what they don’t)
- how to leave feedback if you’ve used us
- how we deal with issues if something isn’t right
We don’t invent testimonials, add fake star ratings, or publish “too good to be true” claims. If you’re comparing contractors, we encourage you to ask any company for clear documentation of the work and to check they’re insured.
If you’d like to understand our process before booking, see: what boarding up is and how it works.
What customers usually care about on a boarding-up call-out
Most people don’t want a long sales pitch — they want the situation controlled quickly and professionally. Feedback we commonly receive (especially after urgent jobs) tends to focus on practical things like:
1) Being calm and clear on the phone
When you call, we’ll ask a few quick questions to understand the risk and the opening size, for example:
- Is it a ground-floor smashed window or an upper floor?
- Is anyone hurt or is there a police presence?
- Is the frame intact, or has the door/window been forced and split?
- Do you need a make safe only, or a more robust temporary solution?
We don’t promise fixed arrival times (traffic, access, and ongoing emergency jobs can affect this), but we will give you a realistic ETA on the phone and prioritise urgent calls.
For urgent attendance, visit: emergency boarding up.
2) Leaving the property properly secure (not just “covered over”)
A proper boarding job is about security and safety, not cosmetics. Depending on what’s been damaged, we may use:
- 18mm exterior-grade plywood for strong protection on larger openings
- 12mm OSB for smaller or lower-risk temporary boarding where appropriate
- anti-tamper fixings where the board could otherwise be removed from outside
- additional bracing for larger spans (common on shopfronts)
If the frame is too damaged for non-destructive methods, we’ll explain options before proceeding.
Related service pages:
3) Workmanship that respects the property and the people in it
Even in an emergency, we aim to:
- keep edges neat and fixings positioned sensibly
- avoid unnecessary damage to frames and brickwork
- consider ventilation and safe egress where relevant (especially in occupied homes)
- work safely around glass fragments and sharp edges
If you’re a landlord or managing agent, you may also want: vacant property boarding.
4) Documentation that helps with insurance and property management
After the work, customers often want paperwork they can actually use. We can provide:
- itemised invoices
- a clear statement of work (what was secured and how)
- time-stamped photos (before/after where safe and appropriate)
We’re not loss adjusters or legal advisors, but we can provide documentation insurers typically ask for. See: insurance claims support.
Where reviews matter most: typical situations people call us for
Many reviews (and complaints about other contractors) come down to whether the contractor understood the situation.
Here are the common scenarios we’re asked to deal with in Luton and the wider LU area:
- Burglary / forced entry — door splits, locks damaged, broken side panels
See: after a burglary - Vandalism — repeated smashed panes, stones through windows, damaged shop glazing
See: vandalism repair - Storm damage — blown-in panes, roof openings, missing panels
See: storm damage boarding - Fire damage — securing openings once the scene is safe (we don’t do smoke/odour remediation)
See: fire damage securing - Accident/impact — vehicle impact to shopfronts or ground-floor glazing
See: accident damage make safe
If you want a broader overview of what we do, start here: boarding up services.
How to leave a review
If we’ve boarded up your property and you’d like to leave feedback, the most helpful reviews usually include:
- the postcode district (e.g., LU1–LU7) or general area
- what happened (for example, a smashed window, forced door, storm damage)
- what you needed (make safe, temporary boarding, shopfront boarded up, etc.)
- whether you received the documents you required (invoice/photos)
To send feedback directly:
- Email: [email protected]
- Or call: 01582 377 256
If you’re contacting us about a concern rather than a compliment, please include your address (or job reference if you have one) and the best time to reach you — we’ll take it seriously and aim to resolve it quickly.
What we do if something isn’t right
Mistakes can happen in emergency trades — access issues, hidden frame damage, or changes in weather can affect what’s possible on the first visit. If you think the property isn’t secure, or you’re unhappy with any part of the work:
- Call us straight away on 01582 377 256. If it’s out of hours, you’ll still get through.
- Tell us what you’re seeing (e.g., a board has shifted, fixings have loosened, there’s a gap).
- If safe, send photos to [email protected].
- We’ll advise the next step — which may be a return visit to adjust fixings, add bracing, or change the method.
We’d always rather know quickly than have you worrying overnight.
How to compare boarding-up companies fairly
If you’re deciding who to book (especially during a stressful emergency), here are a few practical checks that often separate a professional service from a “quick cover-up”:
- Are they insured? Ask for confirmation.
- Do they explain materials and fixings? (plywood vs OSB, anti-tamper options)
- Will they provide photos and an itemised invoice?
- Do they talk about safety and access? Especially for upper floors or roof openings.
- Do they avoid guaranteeing unrealistic arrival times? A realistic ETA is more trustworthy than a “guaranteed 20 minutes”.
You can also browse common questions here: boarding up FAQs and pricing factors here: boarding up pricing.
Areas we cover for boarding up reviews and call-outs
We’re based around Luton and cover LU1, LU2, LU3, LU4, LU5, LU6 and LU7. That includes Luton itself as well as nearby towns and villages across the LU postcode districts.
If you’re unsure whether we cover your location, see: areas we cover or contact us via our contact page.
FAQs about reviews, booking and proof of work
Do you have reviews for emergency boarding up in Luton?
We receive feedback from emergency jobs as well as planned securing work. The best way to assess suitability is to speak to us about your situation and ask what documentation you’ll receive (invoice, photos, statement of work). For urgent help, use: emergency boarding up.
Can I get photos for my insurer after the window is boarded up?
Yes, where safe and appropriate we can provide time-stamped photos and a description of what was secured. This is often useful when you’re making a claim. More guidance here: insurance claims support.
Do you publish testimonials on this page?
We don’t publish made-up testimonials or generic quotes. If you want to share feedback, email [email protected] and tell us what you’re happy for us to use (and whether you want it anonymised).
What if I’m a landlord or managing agent — can I leave a review for repeated work?
Yes. Many customers who book boarding up repeatedly (void periods, break-ins, damage between tenancies) want consistent paperwork and communication. We’re happy to work with landlords, agents and facilities teams — see: vacant property boarding.
Is your team DBS-checked and insured?
Yes — our technicians are DBS-checked and we’re fully insured. If you need confirmation for a site file (commercial or managed residential), ask when you call.
Do you guarantee a response time?
No. We don’t quote guaranteed arrival times because conditions vary, but we prioritise urgent calls and will give you a realistic ETA on the phone.
Can you board up doors as well as windows?
Yes. We can board up a door following forced entry, or install a more robust option where appropriate. Learn more: door boarding in Luton.
Talk to us (and tell us how we did)
If you need boarding up now — or you want to discuss a previous job — we’re here to help.
Need help now? Call 01582 377 256 for immediate assistance.
Or email: [email protected]
